Genworth Financial Senior Human Resources Business Partner - Claims in Richmond, Virginia
Senior Human Resources Business Partner - Claims
Genworth is a Fortune 500 financial services company providing financial security and protection through our Mortgage Insurance and US Life Insurance businesses. Our purpose is to help families achieve the dream of homeownership and address the financial challenges of aging. At Genworth, our promise to our employees is the opportunity to make a meaningful difference in the lives of our customers, our communities, and one another.
The mission of Genworth’s US Life business is to develop solutions that meet the financial challenges with the aging, including individual and group long term care insurance, annuities, life insurance and new innovative products over time.
Reporting to the HR Director, US Life Operations, IT, and Claims, this person will serve as an HR business partner to support achievement of business objectives. This role will also lead the HR Business Partner Teams supporting Claims.
Leading a team of HR Business Partners, develop and execute key HR strategies and initiatives in support of US Life Claims’ strategic goals.
As an internal consultant, lead Human Resources processes including staffing, organization design, talent development and training, compensation planning, performance management/development, succession planning, and employee relations activities.
Provide strategic HR support to leaders of assigned functions.
Be the advocate to ensure that the HR needs of the US Life Claims function are being met and provide strategic input to HR shared services planning processes.
Monitor progress of HR programs and initiatives against HR and business metrics, milestones and goals
Partner with clients to determine the best interventions to drive high performance levels and enhance team effectiveness. Facilitate the implementation of solutions and monitor effectiveness.
Provide coaching and mentoring to associates and Senior Leaders as needed.
Partner with the recruiting team to oversee staffing initiatives to effectively recruit, interview and select candidates.
Champion the rollout, action planning and accountability management efforts of the employee engagement survey
Identify, evaluate, and resolve employee relations, work performance, and organizational productivity concerns. Support management by providing human resources advice, counsel, and decisions. Effectively mitigate legal risks.
Provide coaching/consulting on change initiatives to drive organizational change and enhance business performance.
Partner with leadership and other teams across Genworth to ensure programs and practices align to the desired culture, employee engagement, community relations and diversity goals of the organization.
Balance needs of the business with employee advocacy.
Provide leadership and management to team of 3-5 HR managers/coordinators across 3 sites – Richmond, Lynchburg, and Waltham.
Ability to travel to Lynchburg and Waltham, as needed.
BS/BA degree in Human Resources or relative discipline
10 years Human Resources experience including strategic support of senior executives to align HR practices with business priorities
Demonstrated track record of delivering high impact solutions as a business partner
Demonstrated negotiation, coaching, interpersonal and communication skills
Ability to provide coaching and feedback to senior level leaders
Ability to adjust style to reach solutions
Ability to communicate effectively with all levels of the organization
Ability to build consensus across various constituencies and achieve results through others
Strong analytical approach to solving issues/challenges
Demonstrated track record of employee advocacy and strategic business partnership
Strong project management skills
Proven leadership and influencing skills with ability to energize and coach others
Strong people skills: ability to work effectively across all levels of the organization to address a broad range of issues
SPHR, PHR, and/or SHRM-SCP
Master’s Degree in Human Resources, Business, or another relevant field
Financial services experience
Site HR leadership experience and/or previous experience leading HR teams
Experience as an HR Business Partner in an Operations environment
Genworth is a Fortune 500 financial services company providing financial security and protection through our Mortgage Insurance and Long Term Care businesses. Our purpose is to help families achieve the dream of homeownership and address the financial challenges of aging. At Genworth, our promise to our employees is the opportunity to make a meaningful difference in the lives of our customers, our communities, and one another.