Genworth Financial IT Manager - Release Manager in Richmond, Virginia

The IT Actuarial Services group is looking for a Release Manager with diverse skills and experience. Responsibilities will include personal deliverables as well as coaching/mentoring others. Must be experienced in managing process within a matrixed resource environment.


  • Develop as Subject Matter Expert for the product lines and processes assigned

  • Gather and coordinate testing timelines & requirements for all size projects/enhancements/fixes by working closely with CRM’s and Project Managers

  • Create/maintain release plans adhering to Actuarial and IT change control policies

  • Manage to planned completion of QA for each release, including:

  • Create and maintain schedule and high level plans

  • Clearly identify in-scope vs. out-of-scope items

  • Coordinate shared use of technical testing environments and data

  • Identify and communicate testing dependencies, limitations and risks

  • Review project and release specific Test Strategy documents

  • Work with CRM and QA Manager to prioritize test requests, as needed

  • Work with QA Manager for staffing and capacity planning for QA team members.

  • Coordinate and review planning for any requirement change requests, working with QA Manager and Test Lead to resolve risks.

  • Manage business and management expectations for release and QA efforts by communicating status, accomplishments and risks regularly and/or as needed.

  • Coordinate support for the following ensuring QA timelines allow for each as required:

  • User Acceptance Testing,

  • Actuarial Peer Review Testing, and

  • Actuarial End-to-End Testing.

  • Own Stage/UAT test environments –

  • Maintain environment as replica of production

  • Enforce governance requirements re: data management, access levels, change control procedures, etc.

  • Resolve conflicts between project/testing efforts

  • With QA Manager, enforce compliance with change control processes for:

  • QA requests

  • Changes to QA requirements

  • Change Control procedures for production implementations.

  • Pro-actively identify and drive process improvements.

  • Review all test results in preparation for providing recommendations for approvals and go/no-go decisions.

  • Serve as an escalation point for issues and coordinate resolution – escalating upward as needed.

  • Capture metrics, design and deliver reports to CRM and management showing accomplishments and process challenges and improvements.

  • Organize trainings & workshops as needed for larger enhancements and process improvements.

  • Support IT Risk Attestation process by assisting with Disaster Recovery testing and risk analysis.


  • Excellent written and verbal communication skills

  • Strong interpersonal and organizational skills

  • Extensive experience in software quality assurance area, including handling test projects independently and working as part of a team.

  • Experience with SDLC methodologies, including Agile.

  • Experience working and building relationships in a matrixed environment.

  • Hands on experience with ALM (Application Lifecycle Management) or similar tool for test/defect tracking.

  • Expert understanding of, and competency in, creating comprehensive test strategy and plan documents, writing test cases, creating test schedules, etc.

  • Prior experience in backend testing processes, including large data validation efforts.

  • Working knowledge of databases and advanced SQL Query development experience.

  • Proven ability to work cross functionally and drive process improvement across teams.

  • Strong MS-Office skills, including use of Excel for advanced uses involving embedded macros, VB code and/or multiple pivot tables.

  • MUST BE a Team Player who can pitch in as an individual contributor when the workload and priority requires it.

  • Demonstrated ability to learn new technologies and business concepts (ie. Continuous learning, Professional Certifications)

  • Ability to be flexible and easily adapt to multiple work assignments based on business needs

  • Bachelor’s Degree in Computer Science or related field, such as Math or Engineering or equivalent work experience.


  • Insurance or finance industry experience with Actuarial applications, tools and processes. Tools of interest include PolySystems, Axis, Matlab, etc.

  • Working knowledge of Jenkins, Workflow Automation and monitoring tool, or a similar product.

  • Working knowledge of version control tools, such as Subversion.

  • Familiarity with a variety of reporting and analytics tools, such as SAS, Business Objects, Spotfire.

  • Experience testing ETL processes using Informatica.

  • 1+ years of data analytics – utilizing various tools, databases and reporting methods.

Genworth is a Fortune 500 financial services company providing financial security and protection through our Mortgage Insurance and Long Term Care businesses. Our purpose is to help families achieve the dream of homeownership and address the financial challenges of aging. At Genworth, our promise to our employees is the opportunity to make a meaningful difference in the lives of our customers, our communities, and one another.