Genworth Financial Senior Manager, Product Management in Raleigh, North Carolina

POSITION

Senior Manager, Product Management

LOCATION

Raleigh, NC

COMPANY

Genworth Mortgage Insurance, headquartered in Raleigh, North Carolina, is a global mortgage insurer with a major presence in the United States, Canada, and Australia. With origins dating back to 1980, Genworth Mortgage Insurance provides primary mortgage guaranty insurance coverage on residential mortgage loans, as well as mortgage pool insurance policies that enhance insurance coverage for various types of mortgage-related securities. Our mortgage insurance can help individuals secure low down payment loans and realize the dream of home ownership faster – even for the first time.

POSITION SUMMARY

This position will lead a team of Product Managers and an Early Career Development (rotational) Analyst, responsible for providing the highest level of internal and external customer service with respect to Mortgage Insurance products and services while also leading cross-functional teams to develop/modify existing products, using the Product and Service Development Process (PSDP).

RESPONSIBILITIES

  • Responsible for the on-going management (competitive positioning, utilization, profitability, marketing, etc.) of established products and the achievement of projected performance goals

  • Work closely and cross-functionally with Marketing, Sales, Account Development Managers, Risk, Finance, IT, Compliance, and Legal to evaluate products and pricing and lead strategic initiatives to enhance performance, profitability and drive market share

  • Ensure products are positioned appropriately in the market by adhering to and improving upon the existing Commercialization process

  • Support the development of product training materials for Genworth Operations and Sales teams

  • Serve as Subject Matter Expert (SME) for products under management and possess working knowledge of all products, services, and internal processes/systems

  • Proactively monitor competitive landscape to identify rate, guideline, and product/service opportunities

  • Build solid internal customer relationships with Sales, Risk, Finance, IT/Ops and other business units

  • Build solid external customer relationships with customers, GSEs (and other mortgage investors) and vendors to gain insights for product modifications and/or new product development opportunities

  • Foster innovation to bring new product ideas to market which will drive profitable NIW growth

  • Provide day-to-day support to customers and sales force

  • Identify and implement productivity improvements

REQUIRED QUALIFICATIONS

  • Integrity, Initiative, Accountability, Dependability

  • Demonstrated leadership and motivational skills

  • Ability to work collaboratively across business functions

  • Experience working closely with customers and sales organizations

  • Experience in developing and driving strategic business initiatives across multiple functions

  • Strong organizational skills

  • Excellent analytical/financial skills

  • Excellent communication/presentation skills

  • Excellent interpersonal and negotiations skills

  • Four-year degree in Business or related field

  • 5+ years mortgage industry experience

  • 5+ years product management experience

  • Ability to work beyond normal business hours when required by project timelines

  • Ability to work effectively in a culturally diverse work group

PREFERRED QUALIFICATIONS

  • Product Management/development experience (PMP, Six Sigma Black Belt, Agile, or comparable certification)

  • Demonstrated people leadership experience

  • Extensive competitive analysis, market analysis, and product strategy experience

  • Secondary mortgage market experience

  • Mortgage origination experience

  • Experience with underwriting operations

  • Understanding of Genworth Mortgage Insurance processes and systems

ADDITIONAL

  • The duties and responsibilities of this role require that the position be physically based in the USMI headquarter office in Raleigh, NC.

Genworth is a Fortune 500 financial services company providing financial security and protection through our Mortgage Insurance and Long Term Care businesses. Our purpose is to help families achieve the dream of homeownership and address the financial challenges of aging. At Genworth, our promise to our employees is the opportunity to make a meaningful difference in the lives of our customers, our communities, and one another.